winner of the 2013 grammy® award for best musical theatre album

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privacy policy

Our website provides an interactive environment on the Internet to enable users from around the world to find, use and share information. We recognise and support the need to protect the privacy rights of our users through disclosure of our practices for collection and use of user information.

In general, you can visit this site on the Web at any time without telling us who you are or revealing any information about yourself. We log the IP address, type of operating system and browser software used by each visitor to our site, and from this information we can derive the identity of the visitor's geographic location and Internet Service Provider. We use this data in aggregate form to build higher quality, more useful facilities by analysing the collective characteristics of our users and measuring usage of each area of our site. We may also provide statistical information based on this aggregate data to our business partners.

In some circumstances we will ask you to provide us with your email address and/or certain personal information, such as when you sign up for our newsletter or enter our competitions and promotions. We will NEVER provide information about you to third parties. In all cases where we ask you for personal information we will:

- Notify you that such information is being collected, and;
- Identify which informational items are required and which are optional, and;
- Offer you the opportunity to opt out of receiving further information from us.

Third Party Links
Our site contains links to other Internet sites. We encourage all of our partners, contributors and third parties to implement policies and practices that respect the privacy of our users. However, we are not responsible for the privacy practices or the content of such websites.

Please note that we review our privacy practices from time to time, and that such practices are subject to change. We ask that our visitors periodically review this page to ensure familiarity with the most current version of our privacy statement. If you have any questions or comments about our privacy practices, you can contact us at:

By using this site you agree to our cookie policy. Cookies are small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart  phone, tablet or other mobile device when you visit a website. These cookies sometimes track information about your use of the website.  A number of cookies last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Embedded content
Playful Productions sometimes embed photos and video content from websites such as YouTube, Facebook and Twitter. As a result, when you visit a page with content embedded from, for example, YouTube, Facebook or Twitter, you may be presented with cookies from these websites. Playful Productions does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Sharing Tools
We would like to draw your attention to the fact that the Once The Musical website now carries embedded 'share' buttons to enable users of the site to easily share articles with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. Playful Productions does not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

Below is a list of third party cookies used on this website, the purpose of the cookie and how to remove them.

More Information

Once - paid search

This cookie is only set if the user has come to the website from an online paid advert. The purpose of this is to change the website's external ticket booking link to ensure the user is sent to the correct destination (and receives any applicable offer / promotion) based on which advert referred them.


Once - registration

Session cookie that is set only if the user completes the registration form. The purpose of this is to change the registration message so the user knows that their registration was successful.


Mediamind / Eyeblaster

Mediamind / Eyeblaster tags are used to measure the effectiveness of online marketing campaigns for Once The Musical.

Mediamind's Privacy Policy

How to reject or delete these cookies:
Network Advertising Initiative

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google Analytics' privacy policy

Opt out of being tracked by Google Analytics across all websites